Work With Us

We’re hard working individuals and we love to make great things happen and ensure the best level of service for our customers.

build a great product

Together we build a product that compete internationally

maximize your potential

A young, enthusiastic, dynamic and friendly environment

always support each other

A great team of experienced and passionate talents

Your voice counts

Everyone’s opinions & suggestions are heard seriously

apply latest technologies

You are required to study and apply latest technologies

Agile working style

Agile working style, English-speaking environment

Competitive salary

We expect the bests so we pay the bests great salary and stocks

Annual company trip

We pick, we go, we have fun together every year

Free tickets for events

We have free ticket treats for team member to most of our events

Creativity and ideas don't always come from the meeting room.

We Are Hiring

Even if you don’t see the right job for you, we’d like to see your CV anyway. We don’t say ‘no’ to great people

Market Expansion – South East Asia

Expansion team is like “special task force” built to launch Ticketbox platform into new markets. You will be sent to different cities, recruit and work with local teams and hustle your ways to bring Ticketbox to new clients in new cites.

Market Expansion – South East Asia

Job Summary

Expansion team is like “special task force” built to launch Ticketbox platform into new markets. You will be sent to different cities, recruit and work with local teams and hustle your ways to bring Ticketbox to new clients in new cites. We need entrepreneurial passion, creativity, analytical brains and quickly to adapt to new environment skills to make up this “special task force” team. Are you up for the challenge?

Responsibilities

  • Researching your city and learning the ticketing/entertainment scene and market opportunity for Ticketbox.
  • Creating and executing local marketing strategies to encourage user adoption and penetration.
  • Setting up partnerships and managing relationships with clients.
  • Exploring business development opportunities (sponsorships, partnerships, and co-marketing promotions) to increase awareness and visibility of Ticketbox in local communities.
  • Finding, hiring and guiding a team to run the city.
  • Throwing events to get Ticketbox off the ground.

Requirements

  • Total hustler: operate well under pressure, and like to work in a fast-paced environment.
  • Problem-solver and self initiated: use your analytical mind and navigate obstacles on the fly in a thoughtful and logical way.
  • Detail oriented: Because the best product is a good into a very detail.
  • Networker: you can easily identify and network with the influencers of a city.
  • Jack of all trades: you understand tech can do biz dev, operation, customer support, online marketing…
  • Quick adapter: Adapt to new environment quickly.
  • Fired up about online ticketing and entertainment.
  • A person of high integrity: you're running the show on a launch and we need trust that you've got the best interests of the company in mind. You'll have a lot of responsibility, so you've got to step up to the plate.

Background:

  • 3+ years of marketing or operations management experience (or related).
  • Experience creating, executing, and tracking a marketing plan.
  • Prior experience managing cross-functional teams.
  • Successfully executed business development opportunities and negotiating partnerships.
  • Have weathered an early startup environment.
  • BA degree in business, finance or marketing (MBA a-plus).
  • Fluency in English.

Special Perks:

  • Work with top management of Ticketbox: Shape the strategic direction of the company.
  • Be your own boss in new cities.

Hanoi Representatives

Can be involved in everything from the development the products and services, to the creation of marketing strategies, to the generation of sales leads, to negotiating and closing deals, to customer service in operations.

Hanoi Representatives

Job Summary

Can be involved in everything from the development the products and services, to the creation of marketing strategies, to the generation of sales leads, to negotiating and closing deals, to customer service in operations.

Responsibilities

  • Secure and develop a pipeline of event ticketing inventory that is engaging, original, aspirational, and matches the brand values and target market of the business.
  • Constantly evolve the sales strategy, merchant approach tactics, and sales collateral to meet the requirements of Hanoi market.
  • Work with event organizers and logistics companies to deploy TicketBox’s service in Hanoi
  • Provide other administrative support to account team
  • Response to business or customers enquiries timely
  • Communicate and document event, venue, or web based issues
  • Manage, represent the company and foster great relationship with clients in Hanoi branch office
  • Report to CEO

Requirements

  • Have a bachelor's degree, preferably in Business, Marketing or Economics
  • At least 1-year full-time work experience. Management-level experience is highly considered
  • Good communication skill.
  • Good written and oral English & Vietnamese skills
  • Work well under pressure and frequent deadlines
  • Strong desire to work in a tech startup company. Experience in the startup world is highly appreciated
  • Think contributing to a fresh new sales strategy sounds like your thing.
  • Consider yourself a rockstar at securing and keeping fruitful relationships
  • Have strong relationship with event organizers in Hanoi is a huge plus
  • Find a fast-moving and constantly evolving work environment to be an ideal opportunity.
  • Are obsessed with details and accuracy.
  • Have “can-do” attitude
  • Can analyze client needs and present unique value propositions.
  • Can follow up with customers efficiently
  • Can work cooperatively with other sales or operations staffs to help achieve overall company goals.
  • Wanna take this role and completely own it (i.e. you eat, sleep, and breathe events and going out).

Senior .Net Web Developer

We are looking for experienced engineers who love technologies to join our team. You will have the opportunity to work with a skillful and talented team to build products that serve millions of users. There are also many chances for you to evolve into a team leader/project manager.

Senior .Net Web Developer

Job Summary

We are looking for experienced engineers who love technologies to join our team. You will have the opportunity to work with a skillful and talented team to build products that serve millions of users. There are also many chances for you to evolve into a team leader/project manager.

Responsibilities

  • Design and implement system architecture that can scale well
  • Develop Web Back-end, APIs, Web Services
  • Develop new systems in various platforms
  • Perform code review, code refactor
  • Join in all phases: planning, estimation, designing, developing, testing, deployment, maintenance...
  • Research new technologies, apply and train other team members

Required Skills and Experience

  • Strong foundation of OOP
  • Good knowledge of C# and ASP.NET MVC 3/4/5, Web API 1/2, Entity Framework, SQL Server
  • Ability to work with JavaScript, jQuery, HTML, CSS
  • Good knowledge of web technologies

Big plus if you have experience in

  • Design Patterns and System Architecture
  • Asynchronous programming
  • NoSQL
  • System scaling and performance optimization
  • APIs for web and mobile apps
  • Microservices architecture
  • Microsoft Azure Services or Amazon Web Services (AWS)
  • Knowledge or experience with Microservices architecture
  • Experience using Microsoft Azure Services or Amazon Web Services (AWS)

Other requirements

  • Passionate of product innovation, optimization
  • Pay attention to details and eager to learn new technologies
  • Prefer working in a young, dynamic and inspiring environment
  • Love to build products that serve millions of users

Front-end Developer

We are looking for young engineers who are enthusiastic and willing to learn to join our team, to help build the products that serve millions of users in South East Asia. You will have the opportunity to work in a strong engineering team and learn the latest technologies.

Front-end Developer

Job Summary

We are looking for young engineers who are enthusiastic and willing to learn to join our team, to help build the products that serve millions of users in South East Asia. You will have the opportunity to work in a strong engineering team and learn the latest technologies. There are also many chances for you to evolve into a team leader/project manager.

Responsibilities

  • Build front-end for Ticketbox’s websites in many markets (Vietnam, Thailand, Myanmar, Indonesia...)
  • Collaborate with designers & back-end team to implement new features and develop new products
  • Research new technologies to apply to company’s products

Required Skills and Experience

  • Strong experience and knowledge of HTML5, CSS3, JavaScript, jQuery
  • Experience with Bootstrap 3
  • Experience with cross-browser development (including IEs, mobile browsers)
  • Experience with responsive web design
  • Basic Photoshop skills

Big plus if you have

  • Deep knowledge of Javascript (OOP, functional programing, promise, prototype...)
  • Experience working with Git version control
  • Experience with modern javascript libraries/frameworks like AngularJS, ReactJS, underscore.js/Lo-Dash, d3.js, ...
  • Knowledge and experience in SEO

Soft skills:

  • Be able to read and study English documents
  • Good sense of teamwork and high responsibility
  • Good communication skills
  • Self-motivated, self-disciplined
  • Able to work both independently and as part of a team

Other requirements:

  • Passionate of product innovation, optimization
  • Pay attention to details and eager to learn new technologies
  • Prefer working in a young, dynamic and inspiring environmen
  • Love to build products that serve millions of users

UX Designer

We are looking for a talented UX Designer to join our growing team. Collaborate with members to understand requirements and create user experience.

UX Designer

Job Summary

We are looking for a talented UX Designer to join our growing team

  • Collaborate with members to understand requirements and create user experience planning and implementation
  • Collaborate with frontend developers to create professional UI and UX-optimized software applications
  • Collaborating with development teams to visualize solutions and see them through to release in software applications
  • Create mock-ups, wireframe, HTML/CSS prototypes
  • Using the UI pattern library to craft consistent and compelling user interfaces, and identifying where the pattern library needs improvement
  • Using the UI pattern library to craft consistent and compelling user interfaces, and identifying where the pattern library needs improvement
  • Incorporate usability testing feedback and interpreting feedback into design improvements
  • Research on latest trends in visual and interaction designs.
  • Research on actual user behaviors and how to improve their experience through visual design, interaction, and features
  • Develop and maintain design wireframes, mockups, and specifications, user scenarios, site maps as needed
  • Define interaction models, user task flows, and UI specifications
  • Collaborate with other designers to maintain design consistency and coherence across the product as appropriate
  • Conduct user testing and/or analytical research

Job Requirements

  • At least 1 year of experience in UX design
  • Experience of design for website and mobile applications (iOS/Android) is required.
  • Strong portfolio with demonstrable design skills
  • Strong interaction design skills, with wire-framing and prototyping (Paper, Adobe Photoshop, PowerPoint, Mockflow,...etc.)
  • Experience and understanding of site user experience, color theory and color management on the web, compression methods and techniques, etc
  • Excellent knowledge of Google Analytics, Google Webmaster tools
  • Always keep up with the latest UI trends, techniques, and technologies

Other Requirements

  • Strong visual design skills, especially with an eye for system-level details
  • Experience in Adobe Photoshop, PowerPoint, Sketch, Illustrator, Firework etc
  • Some knowledge of HTML and CSS is required.
  • Ability to solve problems creatively and effectively
  • Good communication skills
  • Comfort in a fast-paced, highly-dynamic environment with multiple stakeholders
  • Experience conducting user testing and/or analytical research (optional)

Design Intern

We are looking for a summer design interns to join our internal design team in our HCMC office. Design interns will support our online product & marketing designs.

Design Intern

Job Summary

Design Interns will work collaboratively, creatively, and flexibly on a variety of projects from print design, production, presentations, packaging design, web design, and illustration. As a member of our multi-disciplinary team you will be working closely with senior creative staff to create designs that effectively communicate Ticketbox.vn brand. The candidate should have strong typography, layout and illustration skills, as well as vision and opinion relating to their design. The candidate must be able to listen, adapt and incorporate feedback.

Job Requirements

  • Currently in Design school or fresh graduate and seeking to gain experience in high-tech startup.
  • Possess strong understanding of typography, composition, color sense and awareness of design trends
  • Possesses thorough knowledge of computers, the Internet and Macintosh platforms
  • Proficiency in Adobe Suite required
  • Exceptional presentation, oral and interpersonal listening and communication skills
  • Shows professionalism in all aspects of their daily tasks
  • Works well with others

Other Requirements

  • Strong visual design skills, especially with an eye for details
  • Experience in Adobe Photoshop, PowerPoint, Sketch, Illustrator, Firework etc
  • Ability to solve problems creatively and effectively
  • Good communication skills
  • Comfort in a fast-paced, highly-dynamic environment with multiple stakeholders

Customer Support Representative

Resolve customer calls and online questions professionally and efficiently. Maintain venue and event information.

Customer Support Representative

Responsibility

  • Phone and Online Customer Support
  • Resolve customer calls and online questions professionally and efficiently
  • Maintain venue and event information
  • Complete call logs and produce call reports
  • Communicate effectively with other staffs
  • Identify and escalate priority issues
  • Follow up on all customer inquiries not immediately resolved
  • Communicate and document event, venue, or web based issues
  • Identify customer service trends and provide system improvements feedback
  • Operate multiple web based applications and ticketing systems
  • Assist in completing special event projects involving group sales, and unique fulfillment

Ticketing Fulfillment

  • Fulfill ticket orders: printing, sorting, collating, labeling, and envelope stuffing event ticket orders in a timely manner
  • Provide attention to detail and accuracy within a repetitive process
  • Operate logistic software and printer
  • Work with logistic companies

Required

  • Proficient computer knowledge with web based applications, Word documents, and Excel database / spreadsheets, and CRM software
  • One year or more experience working in a Customer Support or Service position
  • Excellent written / verbal communications skills
  • Highest level of accuracy and attention to detail
  • Ability to remain calm and professional with all customer interaction, written and verbal
  • Proficient data entry / keyboard skills